Privacy Policy

Effective Date: January 2026

GTS Hub (“we,” “our,” or “us”) operates the GTS Hub mobile application and related web-based admin system (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.

By using GTS Hub, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

1.1 Personal Information

We may collect the following information as part of normal business operations:

• Name
• Phone number
• Email address
• User role (driver or administrator)

Passenger information, if stored, is entered and managed by administrators for internal operational purposes only.

1.2 Location Information

• Pickup and drop-off locations associated with assigned tasks.
• Location data is used only to display task details and support navigation.
• Continuous background tracking is not performed unless explicitly enabled and disclosed.

1.3 Usage and Technical Data

We may collect limited technical data to ensure proper operation, including:

• Device type and operating system
• App version
• Log data related to errors or crashes

2. How We Use Information

We use collected information to:

• Authenticate users and manage access
• Assign and manage transport tasks
• Display task-related locations to drivers
• Maintain system security and performance
• Provide customer support

We do not use personal data for advertising or marketing purposes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. Information may be disclosed only:

• When required by law or legal process.
• To protect the security and integrity of the Service.

No third-party advertising or analytics services collect user data within the app.

4. Data Retention

• Data is retained only for as long as necessary to support operational requirements.
• Administrators may update or delete records according to organizational policies.

5. Data Security

We implement appropriate technical and organizational safeguards to protect data against unauthorized access, alteration, or disclosure. Despite reasonable security measures, no system can be guaranteed to be 100% secure.

6. Children’s Privacy

GTS Hub is intended for business and organizational use only. The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

7. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data
• Request correction or deletion of data
• Request information about data usage

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after updates constitutes acceptance of the revised policy.

9. Contact Us